Salon Policy
Cancellation, Rescheduling, and No-Show Policy
To ensure I can provide the very best service to all of my clients, please review the policy regarding appointment changes:
- 48-Hour Notice Required: I kindly ask that you provide a minimum of 48 hours' notice if you need to cancel or reschedule your appointment. This allows me sufficient time to offer the slot to another client.
- Late Cancellation Fee (Less than 48 hours): If an appointment is cancelled or rescheduled with less than 48 hours' notice, a fee equal to 50% of the booked service(s) will be charged.
- No-Show / Very Late Cancellation Fee (Within 2 hours): Failure to arrive for your scheduled appointment or cancelling within 2 hours of the appointment time will result in a charge equal to 100% of the booked service(s).
- Settlement for Future Bookings: Please be aware that any outstanding fees incurred due to late cancellations or no-shows must be paid in full before any new appointments can be booked.
Your understanding of this policy is greatly appreciated. It helps me run my schedule smoothly and ensures everyone's time is respected.